To enable your NHS discount please follow these steps:

  1. Use this link to Register an Account with us using your NHS email address.
  2. Send us an email at info @  (without the gaps) to request your account activation.

We will then manually enable your discount within 24 hours and send you an email confirmation that your NHS discount has been activated.

Please note that simply registering an account will not enable your NHS discount.

This is a manual process that requires a human touch. If you are in a hurry to use your discount please call us on 01223778575 and we will do our best to either activate it right there & then or to give you a temporary discount code.

Please note that refunds will not be issued if you decide to order without a discount code. This is due to the charges incurred both during receiving your payment and during refunding it.

Once your discount has been activated, you will need to be logged in to our store with the same email address that you used for your registration, for the discount to work.

The Olive Grove NHS discount applies to the Subtotal of your Bag, exclusive of any VAT & Delivery Charges.