20% NHS & BLUE LIGHT CARD DISCOUNT DETAILS

1) When do you reopen?

A: On Friday the 10th of July 2020.

2) How can we dine-in with you?

A: You can walk-in to our restaurant or you can book a table here.

3) Do we have to register our details?

A: Yes, as per Government regulations we are required to maintain records of entry of diners to our premises. You are not required to register your details if you are picking up take-away food.

  • For reservations only the details of Lead Member of the Group is absolutely necessary but you are positively encouraged to add the details of your guests using our Contact & Trace form. Please do not forget to add your Booking Number, found on the email you received for your reservation so that we can match your Guest details to your Reservation.
  • For walk-ins, all diners are required to register their details using our Contact & Trace form.

4) How do we order Food for dine-in?

A: You can order in the premises via our waiting staff.

5) Will you still deliver and do take-aways?

A: Yes indeed, take-away & delivery will remain a permanent fixture for the foreseeable future.

6) Where do you Deliver?

A: Within a 4 mile radius from our location. To be certain, check your postcode at the top of our page.

7) Is there a minimum order and what are you delivery charges?

Collections: No Minimum Order

Zone 1: 1 mile Radius.  Delivery Charge: £1.99

Zone 2: 2 mile Radius.  Delivery Charge: £2.99

Zone 3: 4 mile Radius.  Delivery Charge: £3.99

Zone 4: Suspended, we apologise but it has not been possible to operate efficiently within a 6 mile radius during rush-hour.

National: Deli Orders exclusive of freshly-cooked food can be delivered across England, Scotland & Wales with next day Delivery during our Opening days. The cut-off time is 12pm.

Please contact us for such a delivery.

8) How do I know when my food is coming?

When your order is on it's way, you will receive an email, or SMS  or Messenger message depending on the your method of choice.

9) Delivery Slots

We endeavour to ship and deliver your order within your allocated time slot, however we can not guarantee that this will always be achieved. Especially during the rush-hours we ask for your understanding. If your order is late, please give us a call on 01223778575.

10) Who delivers my order?

Your delivery will arrive either by one of our drivers or by taxi or uber depending on your location.

11) Can I get my food delivered to a public park or other public location?

You can indeed, however it is very possible that our drivers will have trouble locating you in a public space. Please ensure that we have a valid UK mobile number with your order so our drivers can call you.

12) What if your drivers cannot find me? 

Our drivers are instructed to call you if they are having difficulties to find you. If they are unable to establish a line of communication(.ie non-UK mobile, no signal, etcetera) they are instructed to wait for you for 10 minutes. After that they will return back and your food will be discarded.

 

13) I like your website. Where can I get a website & online store like yours?

Please direct your enquiries at: info@restaurant.dev